Swing Ballet Shop - Ballet and Dance Wear

Payment Options

Delivery

- C.O.D. - available in Germany only
- Credit card (VISA, MasterCard)
- Credit card via phone or fax

We despatch your order immediately upon receipt. You can monitor the progress of orders which are not in stock or which have to be custom made (e.g. Vicard or AP-Dance leotards) in your customer area once you have registered (My Swing).
Delivery within Germany: 2.50 €

Data encryption with SSL

International deliveries

We accept SSL-encrypted data. Our partner is Thawte Inc.

As soon as you have registered, the system automatically recognizes your country's delivery zone and adds the appropriate delivery charge.
We have listed all the delivery zones for your convenience.

Delivery zones

Zone 1 17 € EU
Zone 2 30 € European countries not EU
Zone 3 32 € North America, North Africa and Middle East
Zone 4 37 € Latin America, Middle and Southafrica, Asia and Pacific

Your rights

Data privacy

Cancellation and right of return

We have summarized our terms for Cancellations and Returns. You can print the document out and keep it with your order.

Conveniently located under Data Privacy in the navigation bar at the top of every page, you will find our commitment to handle your data with extreme care.

Shopping with Swing

My Swing

The most convenient way of shopping is to register first. You can make purchases as soon as you have registered. For subsequent purchases, you need only quote your mailing address and your chosen password.

What you can do with My Swing?
- View your orders
- View your basket
- View your order status
- Change your password
- Manage your delivery addresses
- Manage your billing addresses

The basket

When problems occur

You will find full details of your purchases in your shopping basket. You can delete items and increase quantities. The total price is immediately recalculated for you after "refreshing".

Your order is actioned when you have selected your payment method and reconfirmed your order.

If you have questions about orders or wish to advise us of a technical problem, there are several ways in which you can contact us.

How to find us at Swing Mannheim

Orders/order processing
Per eMail
info@swing-balletshop.com
service@swing-balletshop.com
Per Phone
+49 - 621 - 444 871

Technical Problems:
Per eMail
mannheim@effective-world.com
Per Phone
+49 - 621 - 178 930

Order confirmation

You will receive by return an order confirmation with an order number and all your order details.

Should this fail to happen, either your e-mail address is incorrect, or another problem has occurred. In this event, please contact us as soon as possible.